Privacy Policy
Last updated: October 2026
ThriveMind Consultancy is committed to protecting your privacy and handling your personal information responsibly, securely and transparently.
This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, how long we may keep it, and the rights you have in relation to your personal information.
It applies when you use this website, contact ThriveMind Consultancy, complete one of our forms or assessments, download a resource, attend or engage with us at an event, make an enquiry, book a consultation, or use our consultancy, coaching or psychological therapy services.
1. Who we are
ThriveMind Consultancy Ltd provides psychology-led consultancy, leadership and team performance services, coaching, workshops and related professional services.
Psychological therapy and counselling services may also be provided by Aliki Myrianidi, Psychologist and Psychotherapist.
For personal information processed in connection with ThriveMind Consultancy Ltd's business and consultancy activities, ThriveMind Consultancy Ltd is the data controller.
Where services are provided by Aliki Myrianidi personally in a professional therapeutic capacity, Aliki Myrianidi may be the data controller for the clinical information associated with those services.
Contact:
Email: [email protected]
Website: alikimyrianidi.com
If you have questions about how your personal information is used, you can contact us using the details above.
2. Information we may collect
The information we collect depends on how you interact with us.
Website visitors, enquiries and prospective clientsWe may collect:
Requesting a complimentary resource does not automatically subscribe you to marketing communications.
Performance Health Check, questionnaires and assessmentsWhen you complete the ThriveMind Performance Health Check or another questionnaire, assessment or diagnostic tool, we may collect:
Completing an assessment does not automatically mean that you have agreed to receive marketing communications.
Consultancy, coaching and organisational servicesIf you or your organisation engage ThriveMind Consultancy, we may process information including:
Where appropriate, findings may be aggregated or anonymised when reporting themes to organisations.
Psychological therapy and counsellingIf you use psychological therapy or counselling services, additional information may be collected because of the nature of the service.
This may include:
Where special category information is processed, an appropriate lawful basis under Article 6 UK GDPR and an additional condition under Article 9 UK GDPR will be identified.
The precise Article 9 condition used will depend on the circumstances and nature of the service. UK GDPR requires both an Article 6 lawful basis and an applicable Article 9 condition when special-category data is processed.
3. Why we use your information
We may use personal information to:
4. Our lawful bases for processing
Depending on the circumstances, we may rely upon one or more of the following lawful bases under the UK GDPR:
Contract – where processing is necessary to provide a service you have requested or to take steps before entering into a contract.
Legitimate interests – where processing is reasonably necessary for operating and developing ThriveMind Consultancy, responding to business enquiries, maintaining professional relationships, protecting the business, or improving services, provided those interests are not overridden by your rights and interests.
Consent – where you have actively agreed to a particular use of your information, including where consent is used for electronic marketing.
Legal obligation – where processing is necessary to comply with a legal or regulatory requirement.
Vital interests – in limited circumstances where processing is necessary to protect someone's life.
Where special category information is processed, an additional Article 9 condition will also be identified where required.
5. Email marketing and staying connected
We may offer you the opportunity to receive occasional:
For example, requesting The Performance Gap or completing the Performance Health Check does, by itself, constitute consent to receive marketing emails.
Where we rely on consent, you can withdraw that consent at any time.
Every marketing email will provide an appropriate way to unsubscribe or you can contact us directly.
We may retain limited information about an unsubscribe request so that we can respect your preference and avoid inadvertently contacting you again.
UK electronic-marketing rules generally require specific consent before marketing emails are sent to individuals, subject to limited exceptions such as the existing-customer “soft opt-in”. Consent must involve an affirmative action, and organisations should keep evidence of when and how it was obtained.
6. Sharing your information
We do not sell your personal information.
We may use trusted third-party service providers to help operate our business and deliver our services. Depending on the service you use, these may include providers of:
Information may also be disclosed where required by law, regulation, court order or another legitimate legal requirement.
For therapy services, information is treated confidentially. There may, however, be circumstances where information needs to be disclosed, including where there is a serious risk of harm, a safeguarding concern, a legal requirement or another professional obligation requiring disclosure.
Where possible and appropriate, this would normally be discussed with you.
7. Consultancy confidentiality and organisational reports
During organisational consultancy, employees, leaders or stakeholders may provide information through interviews, questionnaires, observations or other diagnostic activities.
ThriveMind Consultancy aims to handle this information proportionately and confidentially.
Where agreed as part of the consultancy engagement, organisational reports may present:
The way information will be collected, analysed and reported should therefore be explained as part of the relevant consultancy engagement.
8. How long we keep information
We do not keep personal information indefinitely.
Retention periods depend on the type of information, why it was collected, legal and professional requirements and whether it remains necessary for the purpose for which it was obtained.
For example:
Enquiries and prospective clients: information may be retained for a reasonable period following the enquiry where it remains relevant to the potential professional relationship or for appropriate business administration.
Event contacts and resource downloads: information used solely to provide a requested resource will not automatically be treated as a permanent marketing record.
Marketing information: information may be retained while you remain subscribed or while there is another appropriate lawful basis for retaining it. Marketing records are periodically reviewed, and information that is no longer required should be deleted or anonymised. The ICO does not prescribe one universal retention period for direct marketing; organisations must determine and justify an appropriate period. ICO
Consultancy and business records: relevant records may be retained for an appropriate period after an engagement to meet contractual, tax, insurance, professional or legal requirements.
Financial records: may be retained for the period required by applicable tax, accounting and legal requirements.
Therapy and clinical records: may be retained for an appropriate period in accordance with applicable professional, insurance, legal and clinical record-keeping requirements.
When information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it.
9. International data transfers
Some technology providers used to operate the website, forms, email, cloud storage or other business systems may process information outside the United Kingdom.
Where personal information is transferred internationally, we will take reasonable steps to ensure that an appropriate legal mechanism or safeguard is in place where required under UK data protection law.
Depending on the circumstances, this may include transfers to countries covered by UK adequacy regulations or use of appropriate contractual safeguards.
Information about relevant safeguards can be requested using the contact details in this policy.
10. How we protect your information
We take reasonable technical and organisational measures to protect personal information from:
No online system can be guaranteed to be completely secure, but we take reasonable steps appropriate to the nature of the information being processed.
11. Cookies and website information
Our website or third-party services integrated into it may use cookies or similar technologies.
These may be used for essential website functionality, security, preferences, analytics or other purposes.
Where consent is legally required for non-essential cookies or similar technologies, appropriate consent mechanisms should be used.
You can also control certain cookies through your browser settings.
12. Your data protection rights
Depending on the circumstances and the lawful basis being relied upon, you may have rights including the right to:
Your right to object to direct marketingYou have the right to object at any time to the use of your personal information for direct marketing.
If you tell us that you no longer wish to receive direct marketing, we will stop using your information for that purpose.
The ICO specifically requires the right to object to be brought clearly and separately to people's attention. ICO
To exercise any of your rights, contact:
[email protected]
We may need to verify your identity before responding to certain requests.
13. Complaints
If you have concerns about how your personal information has been handled, please contact us first so that we have an opportunity to address your concern.
You also have the right to raise a concern with the UK's data protection regulator:
Information Commissioner's Office (ICO)
Information Commissioner's Office
14. Links to other websites
Our website, emails or resources may contain links to websites operated by other organisations.
We are not responsible for the privacy practices of third-party websites. You should review the privacy information provided by those organisations when providing personal information to them.
15. Children
ThriveMind Consultancy's website, business resources, organisational consultancy and leadership services are primarily intended for adults and professional audiences.
We do not knowingly use information collected through our general business forms or resources to market services directly to children.
Where any psychological service involving a child or young person is provided, appropriate consent, confidentiality, safeguarding and data-protection arrangements will be considered separately according to the circumstances.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or the way we process personal information.
The latest version will be published on this website and the “Last updated” date will be amended accordingly.
17. Contact us
For questions about this Privacy Policy, your personal information or your data-protection rights, contact:
ThriveMind Consultancy Ltd
Email: [email protected]
Website: alikimyrianidi.com
Governing Law
This Privacy Policy is governed by the laws of England and Wales.
Last updated: October 2026
ThriveMind Consultancy is committed to protecting your privacy and handling your personal information responsibly, securely and transparently.
This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, how long we may keep it, and the rights you have in relation to your personal information.
It applies when you use this website, contact ThriveMind Consultancy, complete one of our forms or assessments, download a resource, attend or engage with us at an event, make an enquiry, book a consultation, or use our consultancy, coaching or psychological therapy services.
1. Who we are
ThriveMind Consultancy Ltd provides psychology-led consultancy, leadership and team performance services, coaching, workshops and related professional services.
Psychological therapy and counselling services may also be provided by Aliki Myrianidi, Psychologist and Psychotherapist.
For personal information processed in connection with ThriveMind Consultancy Ltd's business and consultancy activities, ThriveMind Consultancy Ltd is the data controller.
Where services are provided by Aliki Myrianidi personally in a professional therapeutic capacity, Aliki Myrianidi may be the data controller for the clinical information associated with those services.
Contact:
Email: [email protected]
Website: alikimyrianidi.com
If you have questions about how your personal information is used, you can contact us using the details above.
2. Information we may collect
The information we collect depends on how you interact with us.
Website visitors, enquiries and prospective clientsWe may collect:
- your name;
- email address and telephone number;
- job title;
- company or organisation;
- information you provide when making an enquiry;
- information you provide when booking a consultation or call;
- correspondence between you and ThriveMind Consultancy; and
- information necessary to respond to your enquiry or discuss potential services.
- your name;
- work email address;
- company or organisation;
- job title;
- the resource you requested;
- information you voluntarily provide about leadership, team or organisational challenges; and
- whether you have chosen to receive further communications from ThriveMind Consultancy.
Requesting a complimentary resource does not automatically subscribe you to marketing communications.
Performance Health Check, questionnaires and assessmentsWhen you complete the ThriveMind Performance Health Check or another questionnaire, assessment or diagnostic tool, we may collect:
- your contact and professional information;
- your answers to the questions;
- information relating to leadership, workplace or team performance;
- scores or results generated from your responses; and
- information you voluntarily provide in free-text fields.
Completing an assessment does not automatically mean that you have agreed to receive marketing communications.
Consultancy, coaching and organisational servicesIf you or your organisation engage ThriveMind Consultancy, we may process information including:
- contact and professional information;
- job roles and organisational relationships;
- interview responses;
- questionnaire or survey responses;
- observations and meeting notes;
- information about workplace challenges, team dynamics and organisational performance;
- feedback provided during consultancy work;
- contractual and billing information; and
- correspondence and project documentation.
Where appropriate, findings may be aggregated or anonymised when reporting themes to organisations.
Psychological therapy and counsellingIf you use psychological therapy or counselling services, additional information may be collected because of the nature of the service.
This may include:
- contact details;
- GP or other relevant healthcare details where necessary;
- personal history;
- information about your mental or physical health;
- assessment information;
- therapy notes;
- risk or safeguarding information;
- medication or treatment information where relevant;
- appointment records; and
- correspondence relating to your care.
Where special category information is processed, an appropriate lawful basis under Article 6 UK GDPR and an additional condition under Article 9 UK GDPR will be identified.
The precise Article 9 condition used will depend on the circumstances and nature of the service. UK GDPR requires both an Article 6 lawful basis and an applicable Article 9 condition when special-category data is processed.
3. Why we use your information
We may use personal information to:
- respond to enquiries;
- arrange calls, appointments and consultations;
- provide requested resources or downloads;
- send assessment or Health Check results;
- deliver consultancy, coaching, workshops or therapy;
- prepare proposals and contracts;
- manage our relationship with clients;
- administer payments and maintain financial records;
- communicate about services you have requested;
- maintain appropriate professional and clinical records;
- meet legal, regulatory, safeguarding and professional obligations;
- improve our services and resources;
- manage and protect our website, systems and business;
- establish, exercise or defend legal claims; and
- send relevant marketing communications where permitted.
4. Our lawful bases for processing
Depending on the circumstances, we may rely upon one or more of the following lawful bases under the UK GDPR:
Contract – where processing is necessary to provide a service you have requested or to take steps before entering into a contract.
Legitimate interests – where processing is reasonably necessary for operating and developing ThriveMind Consultancy, responding to business enquiries, maintaining professional relationships, protecting the business, or improving services, provided those interests are not overridden by your rights and interests.
Consent – where you have actively agreed to a particular use of your information, including where consent is used for electronic marketing.
Legal obligation – where processing is necessary to comply with a legal or regulatory requirement.
Vital interests – in limited circumstances where processing is necessary to protect someone's life.
Where special category information is processed, an additional Article 9 condition will also be identified where required.
5. Email marketing and staying connected
We may offer you the opportunity to receive occasional:
- leadership and team-performance insights;
- articles and resources;
- information about ThriveMind Consultancy services;
- event information;
- invitations; and
- relevant business updates.
For example, requesting The Performance Gap or completing the Performance Health Check does, by itself, constitute consent to receive marketing emails.
Where we rely on consent, you can withdraw that consent at any time.
Every marketing email will provide an appropriate way to unsubscribe or you can contact us directly.
We may retain limited information about an unsubscribe request so that we can respect your preference and avoid inadvertently contacting you again.
UK electronic-marketing rules generally require specific consent before marketing emails are sent to individuals, subject to limited exceptions such as the existing-customer “soft opt-in”. Consent must involve an affirmative action, and organisations should keep evidence of when and how it was obtained.
6. Sharing your information
We do not sell your personal information.
We may use trusted third-party service providers to help operate our business and deliver our services. Depending on the service you use, these may include providers of:
- website hosting;
- online forms and questionnaires;
- email and communications;
- appointment booking;
- secure file storage;
- accounting and payment processing;
- IT and cloud services;
- analytics; and
- other professional or administrative systems.
Information may also be disclosed where required by law, regulation, court order or another legitimate legal requirement.
For therapy services, information is treated confidentially. There may, however, be circumstances where information needs to be disclosed, including where there is a serious risk of harm, a safeguarding concern, a legal requirement or another professional obligation requiring disclosure.
Where possible and appropriate, this would normally be discussed with you.
7. Consultancy confidentiality and organisational reports
During organisational consultancy, employees, leaders or stakeholders may provide information through interviews, questionnaires, observations or other diagnostic activities.
ThriveMind Consultancy aims to handle this information proportionately and confidentially.
Where agreed as part of the consultancy engagement, organisational reports may present:
- aggregated findings;
- recurring themes;
- patterns;
- risks;
- recommendations; and
- anonymised or appropriately de-identified information.
The way information will be collected, analysed and reported should therefore be explained as part of the relevant consultancy engagement.
8. How long we keep information
We do not keep personal information indefinitely.
Retention periods depend on the type of information, why it was collected, legal and professional requirements and whether it remains necessary for the purpose for which it was obtained.
For example:
Enquiries and prospective clients: information may be retained for a reasonable period following the enquiry where it remains relevant to the potential professional relationship or for appropriate business administration.
Event contacts and resource downloads: information used solely to provide a requested resource will not automatically be treated as a permanent marketing record.
Marketing information: information may be retained while you remain subscribed or while there is another appropriate lawful basis for retaining it. Marketing records are periodically reviewed, and information that is no longer required should be deleted or anonymised. The ICO does not prescribe one universal retention period for direct marketing; organisations must determine and justify an appropriate period. ICO
Consultancy and business records: relevant records may be retained for an appropriate period after an engagement to meet contractual, tax, insurance, professional or legal requirements.
Financial records: may be retained for the period required by applicable tax, accounting and legal requirements.
Therapy and clinical records: may be retained for an appropriate period in accordance with applicable professional, insurance, legal and clinical record-keeping requirements.
When information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it.
9. International data transfers
Some technology providers used to operate the website, forms, email, cloud storage or other business systems may process information outside the United Kingdom.
Where personal information is transferred internationally, we will take reasonable steps to ensure that an appropriate legal mechanism or safeguard is in place where required under UK data protection law.
Depending on the circumstances, this may include transfers to countries covered by UK adequacy regulations or use of appropriate contractual safeguards.
Information about relevant safeguards can be requested using the contact details in this policy.
10. How we protect your information
We take reasonable technical and organisational measures to protect personal information from:
- unauthorised access;
- accidental loss;
- misuse;
- alteration;
- disclosure; and
- destruction.
No online system can be guaranteed to be completely secure, but we take reasonable steps appropriate to the nature of the information being processed.
11. Cookies and website information
Our website or third-party services integrated into it may use cookies or similar technologies.
These may be used for essential website functionality, security, preferences, analytics or other purposes.
Where consent is legally required for non-essential cookies or similar technologies, appropriate consent mechanisms should be used.
You can also control certain cookies through your browser settings.
12. Your data protection rights
Depending on the circumstances and the lawful basis being relied upon, you may have rights including the right to:
- request access to personal information we hold about you;
- request correction of inaccurate or incomplete information;
- request deletion of your information in certain circumstances;
- request restriction of processing in certain circumstances;
- object to certain types of processing;
- request transfer of your information where the right to data portability applies; and
- withdraw consent where processing is based on consent.
Your right to object to direct marketingYou have the right to object at any time to the use of your personal information for direct marketing.
If you tell us that you no longer wish to receive direct marketing, we will stop using your information for that purpose.
The ICO specifically requires the right to object to be brought clearly and separately to people's attention. ICO
To exercise any of your rights, contact:
[email protected]
We may need to verify your identity before responding to certain requests.
13. Complaints
If you have concerns about how your personal information has been handled, please contact us first so that we have an opportunity to address your concern.
You also have the right to raise a concern with the UK's data protection regulator:
Information Commissioner's Office (ICO)
Information Commissioner's Office
14. Links to other websites
Our website, emails or resources may contain links to websites operated by other organisations.
We are not responsible for the privacy practices of third-party websites. You should review the privacy information provided by those organisations when providing personal information to them.
15. Children
ThriveMind Consultancy's website, business resources, organisational consultancy and leadership services are primarily intended for adults and professional audiences.
We do not knowingly use information collected through our general business forms or resources to market services directly to children.
Where any psychological service involving a child or young person is provided, appropriate consent, confidentiality, safeguarding and data-protection arrangements will be considered separately according to the circumstances.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or the way we process personal information.
The latest version will be published on this website and the “Last updated” date will be amended accordingly.
17. Contact us
For questions about this Privacy Policy, your personal information or your data-protection rights, contact:
ThriveMind Consultancy Ltd
Email: [email protected]
Website: alikimyrianidi.com
Governing Law
This Privacy Policy is governed by the laws of England and Wales.
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