At ThriveMind Consultancy, I take your privacy and confidentiality very seriously. This Privacy Policy explains how I collect, use, and protect your personal information in line with the UK GDPR and the Data Protection Act 2018.

1. Who I Am
I am Aliki Myrianidi, Accredited Psychotherapist (BABCP), Psychologist and Executive Coach, and the Data Controller for the personal information you provide.

2. What Information I Collect
In order to provide therapy, I may collect and store:
  • Personal details: name, date of birth, address, phone number, email.
  • Emergency details: GP name and contact information, emergency contact (where relevant).
  • Payment information: invoices, bank details (for processing payments).
  • Clinical information: assessment notes, case notes, and any information you share during sessions.
  • Sensitive data: information about your mental and physical health, ethnicity, and relevant history.

3. How I Use Your Information
Your information is used for:
  • Providing therapy sessions.
  • Managing appointments, payments, and communication.
  • Maintaining clinical records in line with BABCP professional standards.
  • Reviewing progress through treatment reviews.
  • Ensuring your safety, including contacting your GP or emergency services if there is serious risk of harm.
I do not share your information with third parties for marketing or any non-clinical purpose.
 
4. Lawful Basis for Processing
I process your information under the following lawful bases:
  • Contract: to provide the therapy service you have requested.
  • Legal obligation: to comply with UK law (e.g. safeguarding, court orders).
  • Vital interests: if there is risk of serious harm to you or others.
  • Legitimate interests: to maintain records and supervise practice as required by BABCP.

5. Confidentiality
​Your information is kept confidential. The only exceptions are:
  • Where I believe there is risk of serious harm to you or others.
  • If required by law or court order.
  • For prevention or detection of crime.
  • In anonymous discussion with my professional supervisor (no identifying details are shared).

6. How I Store Your Information
  • Paper records (if any) are kept in locked storage.
  • Electronic records are password protected and stored securely.
  • Session notes are brief and factual, and kept separately from contact details.
  • Information is retained for up to 7 years after our work ends (in line with professional guidance) and then securely destroyed.

7. Your RightsYou have the right to:
  • Request a copy of the information I hold about you.
  • Ask me to correct inaccurate information.
  • Ask me to erase information (where legally appropriate).
  • Restrict or object to processing of your data.
  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you are unhappy with how your data is handled.
For more information, visit: www.ico.org.uk

8. Communication
  • Email/WhatsApp are used for scheduling and general queries only. These are not fully secure platforms, so please avoid sending sensitive clinical details outside of sessions.
  • I will not record sessions without your written consent.
  • I will never use your information for social media or marketing purposes.

9. If you have any questions about this policy or wish to exercise your rights, please contact:
Aliki Myrianidi – ThriveMind Consultancy
Email: [email protected]

Governing Law
This Privacy Policy is governed by the laws of England and Wales.